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This articles will assist users in setting up or changing their = security question to reset or unlock their College Account.
Protect your account password<= /span>. Do not share it, even wi= th IT personnel. Never give it out over the phone. Be extremely suspicious = of e-mail links related to account changes.
The recommended way to manage your acc= ount and password changes is to open a web browser and manually type in&nbs= p;https://password.pccc.edu= span> into the<= /span> web address bar, = verify you are in the secure College webs= ite then = change your account though the College=E2=80=99s account self serv= ice.
Open a web browser (Chrome, Firefox, Safari, or Edge)
In the address bar type https://password.pccc.edu
Select Option #1 "Set my Security Question"
Follow the instructions to set your security question
E-mail: itsupport@pccc.edu
Phone: (973) 684-6464 Option #2
Support services are available to students, faculty and staff via e-mail= and limited phone service. All voice messages left will be responded to.= p>
Please leave the following information in your messages to ensure we can= get in touch with you:
Call back phone number
College e-mail address
First name
Last name
Brief description of your request or issue