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Info

Registration Quick Links for PCCC Authentication

method

Method

/wiki/spaces/SUP/pages/2818998293

What

...

are PCCC Authentication methods?

When you sign into your online accounts - – a process we call "authentication" - – you're proving to the service that you are who you say you are. Traditionally that's been done with only a username and a password. Unfortunately, that's not a very good way to do it. Usernames are often easy to discover; sometimes they 're just can be your email address. Since passwords can be hard to remember, people tend to pick simple ones , or use the same password at many different sites. This can make an account easy to break into by criminals who want to access the account owner’s information.

That's why almost all online services - banks– banks, social media, shopping and yes, Microsoft 365 too - – have added a way for your accounts to be more secure. You may hear it called "Multi-factor Authentication" but the good ones all operate off the same principle. When you sign into the in to your PCCC account for the first time on a new device or app (like a web browser) you will need more than just the username and password. You need a second thing - way – what we call a second "factor" - – to prove who you are.

This is also true when you forget your password or have accidently accidentally typed in the wrong password too many times. Our service will need another method or factor for identifying to identify you to know to perform a password reset, account unlock, or sign in from an unrecognized device or location.

A An authentication factor in authentication is a way of confirming your identity when you try to sign in. For example, a password is one kind of factor, it's a thing you know. The three most common kinds of factors are: 

  • Something you know remember - Like a password , or a memorized PIN. 

  • Something you have own- Like a smartphone, or a secure USB key. 

  • Something you are - Like a fingerprint , or facial recognition. 

How is each method used?

Security info methods are used for both Multi-factor Authentication and for Account Unlock / Self-Service password reset. However, not all methods can be used for both.

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Info

PCCC Recommends registering multiple methods of authentication including personal email, a phone (cell, office, and/or home), security (FIDO Key), preferred authenticator app, and the Microsoft Authenticator App. You must have access to one of these methods when you sign in.