Problem
How can I change or cancel a payment plan?
Solution
If you need to make changes to your plan, reach out to the Payment Plan Customer Service team. This is for questions regarding
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payment issues, password resets, or switching payment methods.
Please contact the Payment Plan Customer Service team at:
- customerservice@officialpayments.com.
- Toll-free: 1-866-964-4020
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- Monday - Friday, 5:00am - 5:00pm PT
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Note: Students cannot cancel payment plans.
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