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The Information Technology Guide is designed to assist you throughout your onboarding journey. It provides links to important resources intended to simplify your training experience. |
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Get to Know Us
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https://share.synthesia.io/bfdcd7ae-5b94-42f9-a896-d9f8306a4b53 |
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Useful Links
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Description
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Provides information and resources for prospective and current students, faculty and staff including application procedures, class registration, transcript requests, financial aid and payment/billing services.
Offers links to library resources (frequently asked questions) and assistance with navigating and troubleshooting online learning platforms such as Blackboard, Zoom, and Echo360.
The IT knowledge base covers a wide range of topics including account management, network connectivity, cybersecurity, communication tools, device support, software applications, online learning resources, AV support, and professional services, ensuring comprehensive guidance for all IT-related needs.
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Training Resources
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End User How-Tos is a collection of articles that provides step by step instructions for using various applications such as Colleague, Informer, TracCloud and Etrieve (Softdocs)
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Classroom Technology / Audio Visual | General IT Support | |
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Services | Support for classroom podium technology, projectors, web conferencing (e.g., Zoom). | Support for computer labs (on-campus and remote), college-owned computers and peripherals, office phones, network access, and business applications. |
Contact Information | Phone: (973) 684-6262 | Phone: (973) 684-6464 Opt#2 |
Support Hours | Monday to Friday: 8:30 AM - 9:00 PM | 24/7 |