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The Information Technology Guide is designed to assist you throughout your onboarding journey. It provides links to important resources intended to simplify your training experience.


Get to Know Us

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Resource Type

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Description

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Provides information and resources for prospective and current students, faculty and staff including application procedures, class registration, transcript requests, financial aid and payment/billing services.

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IT Policies

The IT knowledge base covers a wide range of topics including account management, network connectivity, cybersecurity, communication tools, device support, software applications, online learning resources, AV support, and professional services, ensuring comprehensive guidance for all IT-related needs.

IT Policies

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/wiki/spaces/IA/pages/1678016563

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Training Resources

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Staff Knowledge Hub

How-to Articles

End User How-Tos is a collection of articles that provides step by step instructions for using various applications such as Colleague, Informer, TracCloud and Etrieve (Softdocs)


Classroom Technology / Audio Visual

General IT Support

Services

Support for classroom podium technology, projectors, web conferencing (e.g., Zoom).

Support for computer labs (on-campus and remote), college-owned computers and peripherals, office phones, network access, and business applications.

Contact Information

Phone: (973) 684-6262
E-mail: itsupport@pccc.edu

Phone: (973) 684-6464 Opt#2
E-mail: itsupport@pccc.edu

Support Hours

Monday to Friday: 8:30 AM - 9:00 PM
Saturdays: 9:00 AM - 1:00 PM

24/7