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Try one of the following solutions:

  1. If you are using Microsoft Edge as your browser, switch to Firefox, Chrome, or Safari.

  2. Right click on the attached document and select “Save as” to download the document and open it later.

  3. If you must use Edge, there is a workaround:

    1. Open Edge settings

    2. Select Downloads

    3. Set “Open Office files in the Browser” to Off

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Info

It is best if you install Office 365 on your device: https://pccc.atlassian.net/l/c/11Z0ynEr

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