Zoom fails to launch when trying to Join Live Webinar from inside a Blackboard course. 


Provide steps that the user can take to solve the problem. For example "The level 7 printer will flash red when it is out of paper. Add paper to tray 1".

There most likely has been an update made to the Zoom integration (called LTI) in Blackboard. Remove the bad link and add a new one.
  1. Delete from your Blackboard course the old link that failed.
  2. Use the "+" to add a Tool Link to the course menu.  Select Zoom Webinar from the drop down menu.

Related articles

Related articles appear here based on the labels you select. Click to edit the macro and add or change labels.

Related issues