Have students check the volume control to make sure their speakers are not muted and that the volume is raised.
In Zoom remember to click the “Share Computer Sound” button on the bottom left side BEFORE you click the “SHARE” button.
Students cannot hear a video played on a shared Zoom screen.
Provide steps that the user can take to solve the problem. For example "The level 7 printer will flash red when it is out of paper. Add paper to tray 1".
Have students check the volume control to make sure their speakers are not muted and that the volume is raised. In Zoom remember to click the “Share Computer Sound” button on the bottom left side BEFORE you click the “SHARE” button.
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