Protect your account password. Do not share it, even with IT personnel. Never give it out over the phone. Be extremely suspicious of e-mail links related to account changes.
The recommended way to manage your account and password changes is to open a web browser and manually type in https://newweb.pccc.edu/password-self-service/ into the web address bar, verify you are in the secure College website then change your account though the College’s account self service.