PCCC Account Self-Service - Students, Faculty, and Staff

Account Self-Service allows you to setup your PCCC Account, change your security question, unlock your account and reset or change your password.


Protect your account password. Do not share it, even with IT personnel. Never give it out over the phone. Be extremely suspicious of e-mail links related to account changes.

The recommended way to manage your account and password changes is to open a web browser and manually type in https://newweb.pccc.edu/password-self-service/ into the web address barverify you are in the secure College website then change your account though the College’s account self service.

Services Available

  1. New Account Setup
  2. Setting your Security Question
  3. Changing your Password
  4. Unlocking your Account
  5. Resetting your Password

To reset your password and unlock your account, you must have a security question set.

PCCC Technology Support

E-mail: itsupport@pccc.edu

Phone: (973) 684-6464 Option #2

Support services are available to students, faculty and staff via e-mail and limited phone service. All voice messages left will be responded to.

Please leave the following information in your messages to ensure we can get in touch with you:

  • Call back phone number

  • College e-mail address

  • First name

  • Last name

  • Brief description of your request or issue