Student Laptop Return Procedure

Problem

I need to return my laptop to remove the hold on my account

Solution

HOW TO RETURN YOUR LAP TOP - You are to report to the Broadway entrance to return the laptop. You will approach the Public Safety officer calls who will make a call to the Technology office. One of our technicians will come down to the Broadway lobby to pick up the laptop from and confirm you name and ID number. A call will be made to the bursar's office to remove the hold. The College is open M-F between 8:30am-4:30pm. Please remember that you will need a face covering to enter the College.


STILL NEED A LAP TOP?

STILL NEED A LAPTOP: All students registered for classes in fall 2020 can register to be part of the Laptop OWN program. You can purchase a laptop from Follet (College Bookstore) for a reduced price of $199. In order to get on the list for this great deal, students must complete the survey available online and send via email. The student will receive instructions on purchasing and picking up laptop via email. Students, if eligible, can chose to use part of their book deferment toward the purchase.

https://www.surveymonkey.com/r/TL27Z58

The deadline to complete either form is 9/17/20. Students can email bursar@pccc.edu with questions.


E-mail: itsupport@pccc.edu

Phone: (973) 684-6464 Option #2

Support services are available to students, faculty and staff via e-mail and limited phone service. All voice messages left will be responded to.

Please leave the following information in your messages to ensure we can get in touch with you:

  • Call back phone number

  • College e-mail address

  • First name

  • Last name

  • Brief description of your request or issue