Security verification versus password reset authentication
Security info methods are used for both two-factor security verification and for password reset. However, not all methods can be used for both.
Method | Used for |
Authenticator app | Two-factor verification and password reset authentication. |
Text messages | Two-factor verification and password reset authentication. |
Phone calls | Two-factor verification and password reset authentication. |
Security key | Two-factor verification and password reset authentication. |
Email account | Password reset authentication only. You'll need to choose a different method for two-factor verification. |
Security questions | Password reset authentication only. You'll need to choose a different method for two-factor verification. |