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Your PCCC account might be temporarily blocked because we noticed some unusual sign-in activity. We know that having your account blocked is frustrating, but we also want to protect you from fraud or abuse. Here's how to unblock your account.

Instructions

  1. Go to https://aka.ms/sspr to unlock your account

  2. Enter your PCCC Account Username in the space under “Email or Username”

    • ex: user@students.pccc.edu, user@adjuncts.pccc.edu, user@pccc.edu

  3. In the space below the picture of letters and numbers, enter the characters in the picture you are provided.

    1. To hear the characters out loud, click the audio button ( image-20240619-190418.png ) next to the picture.

    2. To get a new set of characters, click the refresh button ( image-20240619-190428.png ).

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