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By following the steps provided in this section, you will be able to reset and change the password to your PCCC account.

Instructions

  1. Please go to the Microsoft password reset page at https://aka.ms/sspr. The page will be titled “Get back into your account”.

  2. Enter your PCCC Account Username in the space under “Email or Username”

    • ex: user@students.pccc.edu, user@adjuncts.pccc.edu, user@pccc.edu

  3. In the space below the picture of letters and numbers, enter the characters in the picture you are provided.

    1. To hear the characters out loud, click the audio button ( image-20240619-181100.png ) next to the picture.

    2. To get a new set of characters, click the refresh button ( image-20240619-181200.png ).

  4. After completing steps 2 and 3, click “Next”.

...

  1. On the “choose a new password” section, enter your new password into the two given fields.

  2. Click “Finish” to set your new password.

    image-20240617-175418.pngImage Removed

Info

Passwords must be a minimum of 8 characters and require 3 of the 4 types of characters:

  • Lowercase characters

  • Uppercase characters

  • Numbers (0-9)

  • Symbols @ # $ % ^ & * – _ ! + = [ ] { } | \ : ‘ , . ? / ` ~ ” ( ) ; < >

...

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