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Your PCCC account might may be temporarily blocked because we noticed some due to unusual sign-in activity that we noticed. We know understand that having getting your account blocked is can be frustrating, but we also want to protect you from fraud or abuse. Here's Below are the step-by-step instructions on how to unblock unlock your account.

Instructions

  1. Go to https://aka.ms/sspr to unlock your account.

  2. Enter your PCCC Account Username in the space under “Email or Username”.

    • ex: user@students.pccc.edu, user@adjuncts.pccc.edu, user@pccc.edu

  3. In the space below the picture of letters and numbers, enter the characters in the picture you are provided.

    1. To hear the characters out loud, click the audio button ( image-20240619-190418.png ) next to the picture.

    2. To get a new set of characters, click the refresh button ( image-20240619-190428.png ).

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