Unlocking your Account - PCCC Account Self-Service - Students, Faculty, and Staff

This article will assist users in unlocking their College account.

Step-by-step guide


This process will only work if you have set up a security question.  If you have not set up a security question please contact IT Services.

  1. Open a web browser (Chrome, Firefox, Safari, or Edge)

  2. In the address bar type https://password.pccc.edu

  3. Verify you are in the Official College Portal Page

  4. Select Option "Unlock my Account"

  5. Follow the instructions to unlock your account

PCCC Technology Support