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Service Status

Service Notice

*** PLANNED SERVICE OUTAGE NOTICE May 24th beginning at 8:00am***

We will be taking many systems and services offline beginning 8:00am on Friday May 24th to perform planned network upgrades.  We anticipate the majority of services to be accessible by late Friday night.  VDI service upgrades will continue through the weekend.

The following services of note will not be available during the maintenance period:

VDI

Colleague

Self Service

Soft Docs

*The portal (http://my.pccc.edu ) and Blackboard have been moved to our new authentication system and will be available during the outage.

VDI (virtual desktop computer) services will remain unavailable for Students and Staff into Saturday May 25th . This service is expected to be restored on Sunday May 26th.

Please plan accordingly for service outages of systems after 8:00am and throughout the day.

If you require IT assistance, please email ITsupport@pccc.edu

Maintenance Friday: 

Scheduled maintenance occurs on the Fourth Friday of the month, 7 PM – 11 PM EST.

During this maintenance window, services may be briefly inaccessible as we conduct updates and maintenance on our systems.

Check the status of services

Need Additional Help?

E-mail: itsupport@pccc.edu

Phone: (973) 684-6464 Option #2

Support services are available to students, faculty and staff via e-mail and limited phone service. All voice messages left will be responded to.

Please leave the following information in your messages to ensure we can get in touch with you:

  • Call back phone number

  • College e-mail address

  • First name

  • Last name

  • Brief description of your request or issue

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