Forward calls to an external phone number

Ensure your target phone number (e.g., personal cell phone) has an appropriate voicemail greeting should you not answer in time.

Sometimes you may be away from your desk, but still need to receive and answer calls to your desk phone. The following instructions show how to forward calls to another phone number.

To forward all incoming calls to another number:

  • Press the CFwdALL soft key. You will hear a confirmation beep.


    CFwdAll on Phone display




  • Dial the number to which you want to forward all your calls. Dial the number exactly as if you were placing a call to that number.
    Remember to include the locally required prefix number.
    For example, to forward calls to (973) 684-6800, you would enter "919736846800"

  • Confirm that the phone display has updated to show that calls will be forwarded.

To cancel all forwarding, press the CFwdALL soft key.

If you need to change your forwarding options from off campus

Other Resources