Problem
How can I change or cancel a payment plan?
Solution
If you need to make changes to your plan, reach out to the Payment Plan Customer Service team. This is for questions regarding payment issues, password resets, or switching payment methods.
Please contact the Payment Plan Customer Service team at:
- customerservice@officialpayments.com.
- Toll-free 1-866-964-4020 (Monday - Friday, 5:00am -5:00pm PT)
Note: Students cannot cancel payment plans.
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