Sometimes you may be away from your desk, but still need to receive and answer calls to your desk phone. The following instructions show how to forward calls to another phone number.
To forward all incoming calls to another number:
- Press the CFwdALL soft key. You will hear a confirmation beep.
- Dial the number to which you want to forward all your calls. Dial the number exactly as if you were placing a call to that number.
Remember to include the locally required prefix number.
For example, to forward calls to (973) 684-6800, you would enter "919736846800" - Confirm that the phone display has updated to show that calls will be forwarded.
Ensure your target phone number (e.g., personal cell phone) has an appropriate voicemail greeting should you not answer in time.
If you need to change your forwarding options from off campus
Contact PCCC Technology Support
E-mail: itsupport@pccc.edu
Phone: (973) 684-6464 Option #2
Support services are available to students, faculty and staff via e-mail and limited phone service. All voice messages left will be responded to.
Please leave the following information in your messages to ensure we can get in touch with you:
Call back phone number
College e-mail address
First name
Last name
Brief description of your request or issue
To cancel all forwarding, press the CFwdALL soft key.
Other Resources
- Read more about Cisco voice mail shortcuts.
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