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Your PCCC account might be temporarily blocked because we noticed some unusual sign-in activity. We know that having your account blocked is frustrating, but we also want to protect you from fraud or abuse. Here's how to unblock your account.

\uD83D\uDCD8 Instructions

  1. Go to https://aka.ms/sspr to unlock your account

  2. Type in your PCCC Account Username (ex: user@students.pccc.edu, user@adjuncts.pccc.edu, user@pccc.edu)
    enter the characters in the picture you are provided.

    image-20240617-174919.png

  3. Select “I know my password, but still can’t sign in” and click next

    image-20240617-190129.png

  4. Choose a method to verify and verify your account

    image-20240617-190210.png

  5. Your account should be unlocked

    image-20240617-190326.png

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