This articles will assist users in unlocking their College account.
Error rendering macro 'excerpt-include' : No link could be created for 'PCCC ID Account Credential Warning'.
Step-by-step guide
WARNING
This process will only work if you have set up a security question. If you have not set up a security question please contact IT Services.
- Open a web browser (Chrome, Firefox, Safari, Edge)
- In the address bar type https://newweb.pccc.edu/password-self-service/
- Verify you are in the Official College Portal Page
- Select Option #4 "Unlock my Account"
- Follow the instructions to unlock your account
PCCC Technology Support
E-mail: itsupport@pccc.edu
Phone: (973) 684-6464 Option #2
Support services are available to students, faculty and staff via e-mail and limited phone service. All voice messages left will be responded to.
Please leave the following information in your messages to ensure we can get in touch with you:
Call back phone number
College e-mail address
First name
Last name
Brief description of your request or issue
Related articles